About PROTECT YOUR HOME

We Help Protect What Matters Most

At some point growing up, we realize that taking care of each other is one of the most important things we will do. Only a few impulses are as strong as the drive to make sure bad things don’t happen to the good people in our lives. PROTECT YOUR HOME (DEFENDERS subsidiary) started with the same passion – and our first customers – in 1998. Today, we are proud to provide safety and peace-of-mind to more than 1.5 family homes around the United States.

Protect Your Home

More than 2,000 committed and dynamic team members, located in over 128 branch offices nationwide, help PROTECT YOUR HOME families select and install security system solutions using ADT® state-of-the-art monitoring technology. PROTECT YOUR HOME has worked alongside ADT, the #1 home security provider, for almost two decades. In that time, as we built a national reach, we became one of the ADT’s largest home security partners. And the only partner that ADT calls an Authorized Premier Provider.

While we are proud of what PROTECT YOUR HOME does for customers, we believe that helping protect good people from bad things is more than a job. It is a lifestyle and a mission that centers on taking a leadership role in serving the greater good.

Serving others is the PROTECT YOUR HOME mission. It is also how we keep the professional, personal and financial development of our team focused on creating a worthy legacy.

Protect Your Home Super Service Challenge

Our annual Super Service Challenge, a company contest to encourage volunteerism, keeps our team focused on giving back and serving the communities where we live and work. Similarly, throughout Mexico and The Dominican Republic, PROTECT YOUR HOME has helped construct 300 homes.

Protect Your Home Community Service

How We Work

Protecting What Matters. The quality and integrity of home security providers vary significantly. In our industry, a security solution is only as strong the caliber of a company’s certification programs, background checks, and training. As the only Authorized Premier Provider of ADT, PROTECT YOUR HOME stands behind a reputation for designing and installing home security and automation solutions that are the highest quality and the best fit for a household’s needs.

On a 2015 Training Magazine list of the 125 top companies recognized for the quality and effectiveness of training programs, PROTECT YOUR HOME ranked 17th. Although we are proud of moving into that best-in-class territory within a relatively brief time, the business of keeping homeowners and families safe leaves no room to rest. PROTECT YOUR HOME strives to constantly to improve every facet of how we provide security products and services that improve the quality of life.

Your Safety is in the Details

Improve By Growing. As a company that prioritizes constant innovation and makes decisions based on real customer and marketplace data, PROTECT YOUR HOME takes our market-leader role seriously. We add thousands of new customers each week using leading-edge, trend-driven Marketing – deployed across multiple channels – that gives PROTECT YOUR HOME and ADT billions of impressions.

Customer-Focused Selling. We see the possibilities in home security. We also believe in creating customers by understanding and respecting budgets and needs.

Every PROTECT YOUR HOME customer purchase is a solution tailored to the specifics of that home and family.

Installation That Excels. The customer support processes at PROTECT YOUR HOME reflect what customers have a right to expect. And what we should expect of ourselves. The installers we put in your home have participated in the industry’s most robust and rigorous training and certification. Our single-appointment process, installation on the same day, and an 11-step risk assessment combine to promise thorough home protection.

Superior Service. PROTECT YOUR HOME puts a priority on every step in the customer relationship.

Customer care is a team effort. Dedication to customer satisfaction and confidence in our systems and service starts with the first Sales contact, continues at installation, and is part of every phone call or technician visit for years afterward.

A Culture of Care

Called to Grow & Inspire Leaders Who Love & Serve.

We live by Four Passions and Core Values that encourage us to succeed as talented, self-motivated individuals who come together as a high-performing team. We ask team members to believe the success and growth of PROTECT YOUR HOME results from viewing the company as their own to lead, especially when it comes to new ideas that can improve how we conduct business.

As we protect your home, we also train the leaders who will help us succeed for you tomorrow. That means our newest sales rep is as valuable and integral to success as the executive team. The one-of-a-kind team at PROTECT YOUR HOME relies on talent, willpower, resilience and a drive to grow and learn. We also value a sense of humor.

Continuously looking for opportunities to be better, and do better, drives us every day. The PROTECT YOUR HOME commitment to improve ourselves, along with every system and process, is one reason we maintain an A+ rating with the Better Business Bureau.

Thankful For Community

Business With a Heart. Sharing our good fortune as a successful, rapidly growing business is a PROTECT YOUR HOME priority. It is an honor to partner with and support the local communities where team members work and live. Helping those in need, through outreach and volunteering, is also a wonderful way to build the trust that makes us closer as a team.

PROTECT YOUR HOME team members live our passion and values by engaging in a wide variety of community service and support activities with organizations like:

Each year, PROTECT YOUR HOME supports community involvement by encouraging employees to apply our “team” passion for helping local organizations. We call the corporate giving program our SUPER SERVICE CHALLENGE.

Employee groups of 5-10 team members choose a local 501(c)3 charity or nonprofit organization and propose a service project. Five projects receive funds from the company to support organizations with initiatives that help improve the quality of life for individuals and families.

Our History: Humble Beginnings

Protect Your Home Founder Dave Lindsey

The PROTECT YOUR HOME story began in 1998 with founder Dave Lindsay’s vision and a small group, working from an in-home office, that turned determination, perseverance, imagination and teamwork into a recognized, world-class home security company. Today, more than 2,000 team members in 128 branch offices, a sales center, and a national corporate headquarters mark the success of a rapidly growing company that still depends on entrepreneurialism, team spirit, drive, and integrity.

We are especially proud of team members who, year after year, prove that the ingredients for success, even from humble beginnings, live in anyone who understands dedication and believes in success. Our team includes custodians and construction workers who have become leading sales producers. Our ranks feature regional sales managers who began as engineers. PROTECT YOUR HOME is a place where people reinvent themselves, stay true to their passions, and achieve personal goals.

Vision is a Powerful Motivator

By September 1998, Dave’s group had grown to 10 people learning the home security ropes. Productivity picked up nicely as monthly sales increased from six security systems to 15, and then to 30. Dave looked for and found a business-building catalyst – something the team could focus on together – in an ADT incentive program. The one-month “Best Over-Quota Contest” offered a $15,000 prize for the dealer that outperformed its previous three months of sales. Dave calculated that quota at 17 units.

At that point, selling really took over the house. The living room became the Sales Meeting War Room. A sales-tracking board took the place of artwork. And an entertainment center served as an employee mail center. This is also when a bed became a desk for administrative paperwork, complete with a PC and a scavenged fax machine. The front lawn frequently hosted meetings and training sessions.

They were entrepreneurs, setting their own rules and selling boldly because they believed in protecting as many families as possible with a great security product. Just like today, the team went after their objectives together, encouraging each other and tapping into the group energy. Dave had a good feeling about coming out on top in the ADT competition.

At the contest midpoint, Dave checked with ADT headquarters fully expecting his high-powered team to be among the top performers. Instead, he learned his contest quota – as a new dealer – was 45. Nearly three times the original target of 17 systems. Dave recalls feeling quite alone although the team was just in the next room, planning on another day of wins. How would they respond to moving goal line?

He decided it was a good problem to have after only a few months in business. They had a chance to win a national sales contest. So the real question seemed to be: Was the challenge bigger than them, or were they bigger than the challenge?

The answer came in the form of two weeks of even harder selling. Tripling the installation crew ensured that everything they sold was installed the following day. At the end of 30 days, PROTECT YOUR HOME had won 142 new customers. They exceeded the contest quota by 316%, topped their three-month historical average by 835%, and headed to Denver for the annual ADT convention and the top prize among 350+ dealers nationwide.

During the next few years, a growing team set and achieved other goals like winning the $15,000 check that made PROTECT YOUR HOME a top member of the ADT Dealer Program. The second office opened just 60 days after the contest, sold 125 security systems in its first month. Driven by the vision to add a new location every three months, the company closed out the first year with four offices.

Dave had watched his teammates win because they believed in the “focused passions and dreams” they brought to PROTECT YOUR HOME. There is a long list of team members who, like the original group, reinvented themselves because they committed to a vision. The engineer who not only took a chance on Sales management but excelled as a regional manager. A top sales person for all of ADT was a former custodian who joined PROTECT YOUR HOME. Someone told a construction tradesman that Sales was not in his future. He didn’t stop at becoming a top home security rep, he became a top branch manager. Frustration as a salesperson didn’t stop a team member from trusting her skill set and building her own branch.

Today, the $15,000 that Dave and the team won in 1998 is not a big number. There is nothing more significant, however, as a symbol of the vision- and team-driven culture that PROTECT YOUR HOME will always use to help customers find the home security solution that is best for them.

Awards

Accolades and Recognitions

2016
Training Top 125 Awards – #17 Top Training Company in the World

2015
Training Top 125 Awards – #27 Top Training Company in the World
Largest Indiana Private Companies #25

2014
Training Top 125 Awards – #30 Top Training Company in the World
Inc. 5000 Fastest Growing Company #4267
Largest Indiana Private Companies #26

2013
InformationWeek 500 – Top Technology Innovator #230
Inc. 5000 Fastest Growing Company #4284
Training Top 125 Awards – #101 Top Training Company in the World
1st Place Summit League from ADT
1st Place Top 10 Dealer from ADT
Carrier President’s Award = Williams Comfort Air

2012
InformationWeek 500 – Top Technology Innovator #1230
Inc. 5000 Fastest Growing Company #2056
1st Place Summit League from ADT
1st Place Top 10 Dealer from ADT
HVAC #1 Infinity Furnaces and #2 Infinity Air Conditioners

2011
INC. 5000 Fastest Growing Company #1233
INC. Fastest Growing Company – Consumer Products & Services #68
InformationWeek 500 – Top Technology Innovator #194

2010
1st Place ADT The Big Four Dealer
Ernst & Young Entrepreneur of the Year Retail & Consumer Products, Midwest Region
INC. 5000 Fastest Growing Company #738

2008
1st Place ADT Mount Everest Division Dealer
GE President’s Award
INC. 500 Fastest Growing Company #387

2007
INC. 5000 Fastest Growing Company #845
1st place ADT Top Ten Dealer
1st place Master Division
Indianapolis Business Journal Fastest Growing Company #2Trump International Golf Club
ADT Championship Pro-Am
Forty under Forty Indianapolis Business Journal
The Blue Chip PROTECT YOUR HOME Finalist

2006
Security Distributing & Marketing PROTECT YOUR HOME Security Residential Installation Volume #13
Ernst and Young Entrepreneur of the year Nominee
Trump International Golf Club ADT Championship Pro-Am
Aiden’s Feast Sponsorship Award 9/6
7th place ADT Top Ten Dealer
SBC Spirit of Success Award 5/23

2005
Security Distributing & Marketing PROTECT YOUR HOME Security Residential Installation Volume #12

To speak with a Protect Your Home representative, call 24/7 1-866-946-8419.

1-866-946-8419

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1-866-946-8419

Have us call you

By checking the box, you consent for Protect Your Home to use automated technology to contact you at the number provided above regarding home security. You are not required to provide this consent to make a purchase from us.

We value your privacy. Your info will not be sold or rented.

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